Cars.com has become formally accredited by the Better Business Bureau! We’ve also received an A+ rating, the BBB’s highest consumer protection rating.
We’ve always known that providing consumers a great experience on our site is an important part of connecting them with our dealer partners. In just the last year, we’ve significantly grown the size of our customer service team, extended our customer service hours, developed new tools to help combat fraudulent ads, and expanded our online offerings to ensure our users have the best possible customer experience.
For the press release announcing our accreditation, click here.