• New Cars.com Product Helps Dealerships Succeed on Facebook Marketplace

    New Cars.com Product Helps Dealerships Succeed on Facebook Marketplace

    Facebook is more than the world’s largest social network – it’s also becoming a platform to connect its 2-billion strong community with local dealerships. And a newly launched Cars.com product, Social Sales Drive™, is helping dealerships turn those connections into sales. Social Sales Drive utilizes a team of managed chat agents and proprietary artificial intelligence […]

  • What are the Real Reasons Women Buy from their Sales Adviser?

    What are the Real Reasons Women Buy from their Sales Adviser?

    In 2018, women will spend an estimated $445 billion on new cars at franchised car dealerships. An average-sized dealer sells 819 total new and used vehicles[1] annually to this market segment. When buying a car, half of women buyers are going to one store. The other half however, report visiting 3.2 dealers[2] – which is almost twice […]

  • Stick Shift Lovers, Unite!

    Stick Shift Lovers, Unite!

    What do the 2018 Audi A4, BMW 340i, and Ford Mustang GT have in common? They are all members of a prestigious club: Cars.com’s favorite manual-transmission cars of 2018. The Cars.com editorial team, consumers’ source for automotive news and reviews, recently discussed its seven favorite clutch performers. The occasion was none other than the first-ever […]

  • Dealer Spotlight: How Evelyn Chatel Created Her American Dream

    Dealer Spotlight: How Evelyn Chatel Created Her American Dream

    Evelyn Chatel’s life story is nothing short of astonishing. When she was a young girl she barely made it out of Communist Cuba with her mother as a refugee, arriving to a cold, snow-bound Chicago with nothing more than the clothes on their backs. For the next several years, her family scraped and saved to […]

  • Volvo XC60 Named Cars.com Best Luxury Compact SUV in 2018

    Volvo XC60 Named Cars.com Best Luxury Compact SUV in 2018

    We’re not even halfway through the year, and Volvo is already cleaning up. Cars.com has just named the Volvo XC60 Best Luxury Compact SUV of 2018 in a vehicle segment comparison. The Volvo XC60 was nominated for Cars.com’s Best of 2018 Award in January. For the Best Luxury Compact SUV of 2018 comparison, four Cars.com […]

  • CPO Vehicle Shoppers Are Choosy

    CPO Vehicle Shoppers Are Choosy

    Shoppers of certified pre-owned vehicles are especially cautious and careful. Dealerships need to go the extra mile to inform them on the benefits of owning a CPO vehicle. That’s the conclusion of some research conducted recently by Cars.com. We surveyed a sample of the Cars.com shopper community to understand shoppers’ interests in CPO vehicles and […]

  • It’s About “Creating Connections, Not Just Leads”: A Conversation with Shaun Kniffin, Germain Motor Company

    It’s About “Creating Connections, Not Just Leads”: A Conversation with Shaun Kniffin, Germain Motor Company

    Germain Motor Company is embracing the future of automotive by giving customers what they want. The company, which operates dealerships in Florida, Michigan, and Ohio, places less emphasis on promotion and more on using data to understand customers and then customizing the experience for each one. Tools that provide customer insight, like Clarivoy, AutoHook, 3 […]

  • CPO Shoppers Are Cross-Shoppers

    CPO Shoppers Are Cross-Shoppers

    Shoppers of certified pre-owned vehicles love to cross shop across categories, comparing CPOs to new cars and used cars. In fact, 80 percent of all CPO shoppers are inherently cross-shoppers, according to Cars.com research[i].  According to a recent survey of CPO automobile shoppers, they are actively comparing CPOs against both new and used cars. We […]

  • Examining the CPO Shopper’s Path to Purchase

    Examining the CPO Shopper’s Path to Purchase

    How does the journey for shoppers of certified pre-owned vehicles differ from the journey for shoppers of new and used cars? Cars.com examined consumer metrics from our own site to find out. Here are our key findings: 1) CPO shoppers are more likely to be lower funnel buyers compared to used car shoppers. Thirty-six percent […]

  • Let Us Now Praise the Ford Expedition

    Let Us Now Praise the Ford Expedition

    Congratulations to the 2018 Ford Expedition: winner of the first-ever Cars.com Full-Size SUV Challenge! As announced, Cars.com has crowned 2018 Ford Expedition the Best Full-size SUV of 2018 following an extensive test of the most popular vehicles in this growing category. The evaluation tested full-size SUVs against factors such as towing capability and comfort level. […]

  • Connect With Cars.com at NADA 2018

    Connect With Cars.com at NADA 2018

    Cars.com is committed to creating connections that fuel growth for our partners – and, we’re ready to do just that at NADA 2018. We’re going to offer new ideas, new products, and conversations with our sales consultants as well as industry thought leaders throughout the show at our booth (4515C). If you haven’t already, book […]

  • Automotive Thought Leaders Predict: Jennifer Suzuki

    Automotive Thought Leaders Predict: Jennifer Suzuki

    Cars.com recently talked with automotive industry leaders to get their thoughts on trends affecting the industry in 2018. Following are insights from Jennifer Suzuki, founder and president of e-Dealer Solutions, Inc. Jennifer makes a number of points, including the need for dealers to treat their salespeople like knowledge workers. Thank you for sharing, Jennifer!  How […]